Dear Cardholders,

We would like to share some news with you. We are exiting our relationship with GPS so this will mean some changes for you. Please take note of the below information which will affect your card account.

With effect from 30 June 2023, you will no longer be able to spend any funds on your GPS card or undertake any further transactions on the account.

From that date {30/6/2023}, you may redeem any unexpired funds in your account by contacting our Customer Service team at +44 0844 7744 277. Please note that you will be required to provide updated Proof of ID and Proof of Address. Upon receipt of your updated identification, EML will initiate a replacement card, where possible, to be dispatched to the provided address. If you contact us and a replacement card cannot be provided, then we will work with you to arrange an alternative means of redemption.

Finally, we would like to thank you for your support and wish you all the best.

Get in touch easily,
Telephone, Write, Email

Address

Flex-e-card
2 St James Gate
Newcastle upon Tyne
NE1 4BE

Customer service

If you need any support or assistance, or have a question about our products and services please contact customer.service@flex-e-card.com or telephone 0844 77 44 277*. Lines are open on Monday to Saturday between 9am and 6pm and on Sundays between 10am to 6pm.

* Calls will be charged at 5p per minute. Please be advised there may be additional access charges from your service provider.

Get in touch

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01/06/2023 00:50:51

31/05/2023 23:50:51